I am moving over 13k tickets over to our cloud server using the External Project Import feature 1k issues at a time using csv file exports. I have successfully moved issues 1-1000 and 2001-3000.
But, I'm getting this error on the 1001-2000 block.
I have tried to import it through Chrome/Firefox/IE
So, here is something interesting. I am moving tickets over from the on-premise server to the cloud instance and the only way to do this is by processing csv files with a maximum of 1000 entries inside.
Right now the issue I am having is with a project that is 1500 tickets. I get 2 files, the first with 1k and the second with 500.
The 500 issue file fails with the XSRF error. But when using the technique detailed in this site: https://confluence.atlassian.com/jirakb/export-more-than-1000-issues-to-excel-from-issue-navigator-in-jira-cloud-779160811.html and I input the start number at 500 it ensures that I get a full file of 1000 (500-1500). It works now for some reason now that it is a full file.
I don't care if 500 of them are already on the cloud server they will just get overridden. I have no idea why this worked but I'm not complaining.
I do not like how JIRA is set up with moving tickets this way (external system import). It's crazy sloppy.
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