Getting Error: "Operation value must be an Atlassian Document"

[sdara]

We are using REST API 3 to create Issues in JIRA Cloud instance. 

{"issues":[],"errors":[{"status":400,"elementErrors":{"errorMessages":[],"errors":{"customfield_11644":"Operation value must be an Atlassian Document (see the Atlassian Document Format)","customfield_11636":"Operation value must be an Atlassian Document (see the Atlassian Document Format)","customfield_11641":"Operation value must be an Atlassian Document (see the Atlassian Document Format)"}},"failedElementNumber":0}]}

We are getting the above response to one of the jira instance (lets say alice.atlassian.net/rest/api/3/ 

Where as same data when exported to another jira instance of ours (lets say bob.atlassian.net/rest/api/3/ ) its working fine .

In both scenarios , we created custom fields and assigned to the respective screens of the project. 

Can any one help us on the same ?  

[bnr · Accepted solution]

Hi Sdara,

This is due to invalid request format in the payload, Please refer the developer community for right format.

for example see below thread:

https://community.atlassian.com/t5/Jira-Questions/Operation-value-must-be-an-object-from-issue-create-for/qaq-p/895840

[Rupen Anjaria]

Yes, that worked, I think it should be accepted as an answer. Basically, we have to to use description as :

"description": {
          "type": "doc",
          "version": 1,
          "content": [
            {
              "type": "paragraph",
              "content": [
                {
                  "type": "text",
                  "text": "description"
                }
              ]
            }
          ]
        },

[Warren Goldman]

This page has an incorrect example of description:

 https://developer.atlassian.com/server/jira/platform/jira-rest-api-example-create-issue-7897248/

would be nice to get an update to it.

[Eugenio Onofre]

Great stuff! This helped me resolve this issue!

[johann_trigos]

I have the same problem... Anyone?

[Nithesh U]

The error is because you have a wrong payload with description attribute, remove the description attribute as its not mandatory and send the request.

For ex:

Use the below payload to create an issue:

{

    "fields": {

       "project":

       {

          "key": "Test"

       },

       "summary": "Write your summary here",

       "issuetype": {

          "name": "Bug"

       }

   }

}