Get error ID when try to export BigGantt chart

Mohammad RahmaniNasab April 25, 2022

When I try to export an BigGantt chart, the following error ID appears:

e97f50ac85a7ad7f6d7931451af2fdfe3c3affd1552b64bdb0843536c9e63b8fe72543847f2368073d262fb22ec4ff70a4a9cde1a37094957b274e7cc6dc9c98.f2b21f983efc103794f9a8d693

can u give a hint how to fix this?

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Anna-BigPicture
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
April 26, 2022

Hi @Mohammad RahmaniNasab

Please, raise a ticket via our Service Desk, providing more details. This will allow our product specialists and developers to investigate your instance individually.
BigPicture Team will gladly help you to resolve the problem.

Mohammad RahmaniNasab April 26, 2022

Hi @Anna-BigPicture 

Thanks for your guidance. I'll check it out.

Like Anna-BigPicture likes this

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