Hi, We are building a datamart with all the issues and their status history, including elapsed time in each status. We are having issues aligning the status history on the web interface with the result from the database query.
Our query is as follows (which I adapted from the forum).
select prj.pname as project
, ji.issuenum as issuenum
, isc.pname as issue_status
, osh.id as history_status_id
, osh.action_id as history_actionid
, osh.start_date as history_start_date
, osh.finish_date as history_finish_date
, osh.status as history_status
, osh.caller as history_user
, osh.finish_date - osh.start_date as elapsedtime
from jiraissue ji
, os_historystep osh
, os_currentstep osc
, project prj
, issuestatus isc
where ji.workflow_id = osc.entry_id
and osc.entry_id = osh.entry_id
and ji.project = prj.id
and osh.step_id = isc.sequence
AND JI.project = '15602'
Below are the result from the query which clearly shows a different status from the UI transition tab.
What could I be missing? Thanks for the kind help.
ORDER BY ISSUENUM DESC;ETFI-2204.PNGETFI-2204_SQL.PNG
Because you analise workflow itself, but you need to investigate change history. Here is an example how to get all change histories for all issues in JIRA:
Select jiraissue.* , changegroup.* , changeitem.* from jiraissue join changegroup join changeitem on changegroup.ID = changeitem.groupid on jiraissue.ID = changegroup.issueid
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