Get Custom Field Date Picker Value and place into Automated Email

[Jamie Legg]

I have created a custom field, date picker, called "Public Release Date".

I have created an automation email that sends an email whenever that custom field is entered or edited. 

But I do not know how to represent that new data in body of the email?

Help would be appreciated! 

Thanks

[Craig Nodwell]

Hi @Jamie Legg have a review of Jira Smart Values

From this page:
Jira smart values - issues 

[Craig Nodwell]

There's also a Jira Automation Template Library available for help you can find it here.

Jira Automation Template Library 

[Jamie Legg]

Thank you! So I have tried:

- {{issue.status}} which gave me Public Release Date: 10162 which isn't an actual date

- {{issue.duedate}} with no luck

- {{issue.[Custom Field].status}} just as a try but no luck

Any other suggestions?

Thanks,

Jamie

[Craig Nodwell]

Have a look at this post.
Find the smart value for a field 

[Craig Nodwell]

{{issue.[Custom Field].value}}

[Jamie Legg]

Unfortunately {{issue.[Custom Field].value}} didnt work either. Will review the link you sent! Thank you

[Craig Nodwell]

I know this might sound silly but you did change Custom Field to your own name correct.
re:
{{issue.[Public Release Date].value}}
{{issue.[customfield_xxxxx].value}}

[Jamie Legg]

Not silly - is my first time anyway! I have tried:

{{issue.[Public Release Date].value}}

{{issue.[Public_Release_Date].value}}

{{issue.[PublicReleaseDate].value}}

But with no luck...

[Craig Nodwell]

Have you tried the customfield_xxxxx you can find that information as per the link above "Find the smart value for a field"

[Jamie Legg]

Yes finding the JSON representation is a bit beyond me here... to open my relevant info, do I need to change the values below?... I want this field value automation to display whichever issue has been updated, not a specific issue. Does that make sense? Do I need to put:

- myinstanceurl???

- Issue key?

https://<yourinstanceurl>/rest/api/2/issue/<issuekey>?expand=names

[Craig Nodwell]

yes your instance and key

It won't be a specific issue after this information gathering :) we're just trying to get the custom field internal id rather than it's name re: customfield_12345 

[Jamie Legg]

I dont think i did it right...

[Craig Nodwell]

You did just fine.

[Craig Nodwell]

{{issue.[customfield_10058].value}}

[Jamie Legg]

{{issue.[Public Release Date_10058].value}}

Still not working

[Craig Nodwell]

don't use the name and the id just the id exactly like this
{{issue.customfield_10058.value}}
also try
{{issue.customfield_10058}}

[Jamie Legg]

Yes still doesn't work :/

[Craig Nodwell]

Please try this without the [ ] in the statement as per my edit above.

[Jamie Legg]

Yep I copied and pasted each of the statements above, but no luck.