Form is unavailable - error message

[Shree Khalid]

I'm using the Jira Work Management form builder, and created a functional form yesterday.

Today i'm getting an error that says "form is unavailable". I'm not sure how to fix this? 

[John Funk · Accepted solution]

Hi Shree - are you still an administrator on the project? Are you the one who created the form? 

[Shree Khalid]

yes, still admin and the one who's creating it

[John Funk]

Maybe log out and back in again. 

[Shree Khalid]

didn't work unfortunately

[John Funk]

I would go ahead and open a support ticket with Atlassian:

https://support.atlassian.com/contact/#/

[Shree Khalid]

thanks, will update once i get a resolution from them

[Shree Khalid]

Update: unfortunately the support team can't successfully replicate the issue; it appears sporadically. For now it's working again (i didn't change any settings, permissions, etc.) and if it happens again I'll reach back out to the support team again. 

thanks @John Funk !

[John Funk]

You are welcome and glad it is working for now. 

[Andrea Abbott]

I'm having the same issue as well, have done everything suggested, I'm the admin, permissions are all ok, all the form fields are included in the create screen, but I'm still getting the "Form is unavailable" message when I try to preview it

[Scott McNeely]

I am having the same issue, exactly as described above. 

[John Funk]

@Scott McNeely  - Please open a new question so more people with see the request and answers can be tailored to your specific problem. You can reference this post is if like. 

[Dave Booth]

Hi I am having the same issue. I am the administrator and checked all permissions?