Flag for Impediments

[Cyril James]

I've been searching a while and can't find this answer.

Does the Flag feature in Jira mean Impediment only, or could it mean anything you assign.  If so, where do you assign 

If I flag a story, how can I automate notifying the requester that the story was just flagged and why.

Thank you!

[Walter Buggenhout]

Hi @Cyril James,

The flagged field is a locked system field. So you cannot alter its configuration. It has only the impediment option and when you flag an issue, that value is selected.

While flagging an issue from a board, Jira offers you the option to add a comment. Depending on your notification settings, adding a comment can already send a notification message to certain people (as defined in your notification scheme).

You can also use automation to send a notification message, when responding to the issue edited trigger, where you can specify you want to specifically respond to the flagged field being updated.

Something I used to do quite commonly myself, was adding a list of flagged issues to a Jira dashboard, so it becomes easy to keep track of everything that is blocked - even across multiple projects.

Hope this helps! 

[Cyril James]

Thank you.  I think sending an email notification to the issue Reporter would be nice.  Do you know of a way to do this.