We are experiencing two issues with our Jira installation. At first catalina.out seems to be cluttered with the following warning:
It seems like an issue with the connector for Saleforce.
The second issue is that any time a user attempts to view a ticket and open the source tab the following Exception is thrown and a delay occurs before the commit information is properly shown:
Again this looks like an issue with the fisheye plugin.
P.S We are using fisheye-plugin v.3.4.12 and Jira v.4.4.3
The first error seems to be related to JIRA x Salesforce Plugin. According to the plugin page, only versions 4.1.4-37167 and 4.1.5-38113 of this plugin are compatible with JIRA 4.4.3. Could you please check if you're using one of these versions?
If you are not, please make sure to use one of these versions.
If you are, please note that this is a 3rd-party plugin, supported by Go2Group, so any problems related to this plugin must be discussed with them.
As for the second error, the plugin version 3.4.12 is compatible with JIRA 4.4.3. Could you please let me know if your FishEye/Crucible instance version is between 2.4.1 and 2.9.2? These are the versions compatible with version 3.4.12 of the plugin.
The error message is saying that JIRA could not find the FisHEye instance. Could you please check:
If the problem persists, please open a support ticket.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs