FishEye w/ JIRA user database: Problem communicating with Crowd

Re-setting up my authentication link from FishEye to JIRA to share the user database gives me the following error:

Error synchronising users: Problem communicating with Crowd

I've followed the guide at https://confluence.atlassian.com/display/FISHEYE/JIRA+Integration+in+FishEye

But get the error every time. The password is a 12 digit string, pasted between both instances but they never link up. In FishEye for the JIRA/Crowd URL I've tried localhost/hostname/ipaddress but no luck, it never links up with JIRA. Setup pics from JIRA and FishEye below:

Using FishEye 2.7.13, JIRA 5.0.5

1 answer

1 accepted

0 vote
Nick Pellow Atlassian Team May 30, 2012

Hi xref,

Can you please check your FishEye installation. There appears to be something wrong.

You have mentioned that you are running FishEye 2.7.13, however the screenshot you have is definitely not from 2.7.13. We changed the screens and workflow surrounding configuring FE with Crowd/FishEye substantially in 2.7.13.

Please ensure you upgrade cleanly to 2.7.13, then try again.

Cheers,

Nick

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

792 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you