Finish off Jira automation with smart value

[Irina_Bel{Stiltsoft}]

Hi, community,

I need a piece of advice. I've implemented an automation rule that has a condition to check the body of the last message. But, it only works when a message has no paragraph.

See what I mean:

The message that should be checked:

I type this text in the condition of the automation rule:

But it only works when the initial message looks like this:

What can I add to the field in the Condition to make it check paragraphs as well?

[Bill Sheboy · Accepted solution]

Hi @Irina_Bel{Stiltsoft} 

Have you tried to use replace() to substitute a space or empty string for the newline character before the test?  For example:

{{issue.comments.last.body.replace("\n","")}}

Kind regards,
Bill

[Irina_Bel{Stiltsoft}]

@Bill Sheboy  Thank you for your advice. I'll check that. But I've also found a workaround. Instead of the Equals I opted for Contains and checked only the part of the text in the message. It works. But it seems like your method is more reliable. I'll check that and let you know. Thank you very much!

[Geert de Vries]

You could use the 'trim' function aswell, this will remove all  character with a code smaller or equal than '\u0020' -> example {{issue.summary.trim()}}, this will remove all spaces, linefeeds and so on from the string.

[Irina_Bel{Stiltsoft}]

@Bill Sheboy  Thank you very much it works as well! But you need to add a space in quotes:{{issue.comments.last.body.replace("\n"," ")}}

[Bill Sheboy]

Well done!