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Find the email of license

Mihai Pescaru
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August 9, 2022

I have a Jira Server installed on my machine with a community license. I cannot find what's the email linked with this license. Is there any way I can find ?

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Nic Brough -Adaptavist-
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August 9, 2022

Welcome to the Atlassian Community!

Licences/subscriptions are not directly linked to an email address, they have a set of "technical contacts" and "billing contacts" (who can be the same single person, although I would always recommend having at least 2 billing contacts and all your admins should be technical)

Go to myatlassian.com and look at the licence/subscription section to see them.  You'll only be able to do it if you are named as at least one of the contacts.

If you don't know who the contacts are, then you could ask Atlassian - raise a support request, giving them the SEN of your licence or URL of your Cloud system, and they'll be able to tell you who the billing and technical contacts are.

Mihai Pescaru
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 9, 2022

Got it! Thank you very much!

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