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Find Smart Value for User who's action Triggered the rule (or last updated by DisplayName)

I have a few rules that work similar to the image described below.


The process is, we have end users who set the priority to "blocker".

In a different rule, once the priority is set to blocker, my rule automatically updates a field called "blocker approved" to the value "No"


We have a team of people who are allowed to "approve" a blocker. They will set "blocker approved" to "Yes". > When this happens, is what triggers the below automation rule.


However, I'd like to insert a smart value for the user who triggered the value change to Blocker Approved = "Yes". I am learning more about smart values, I went here and used the trick mentioned ( to try and see if I can find it myself, but I didn't see anything.


I would be ok if I could figure out how to insert a smart tag for the display name of the user who last updated the ticket.



automation rule.png

1 answer

1 accepted

0 votes
Answer accepted

Hi Jeff, 


Can you please try with: 


Unfortunately this returns "TempoTimesheets"

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