I am running some Filters which are incorrectly displaying 0 issues returned. My colleagues run the same filter successfully. They have exactly the same access. Sometimes the Filters will return issues but 5 minutes later I get an incorrect display again. I can export the filter to a spreadsheet and all the issues export correctly. Is that because the JQL is not working but the "search request" is a different function so it works?
Also, some of my filters work fine, consistently. It seems to be the only ones where I use "key in linkedissuesfromFilter or linkedissuesfromQuery. The admin people say this is probably an indexing problem. Any other ideas on what might explain this behaviour??
I'm not sure what you mean when you say that the "search request" is a different function - are you running the filters in different places in JIRA, or are you always using the issue search feature in JIRA to run the JQL? It looks like you're using a nested query in the JQL, also, so I'm wondering if the search is timing out before it gets a result set and just returning 0 results instead of displaying an error. It might be worth reproducing the problem, then checking your log files (JIRA-HOME/log/atlassian.jira.log would be a good place to start) to see if any errors are showing up.
If the problem is with out of box JQL queries then it is most likely to be one of the first two causes.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs