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Filter to display specific labels only


I have 3 filters set up to report on our work.

Each issue has 3 labels:

  1. Team
  2. Category
  3. Channel

Given that every issue has 3 labels is there a way I can display the team label without also displaying the stats for the category and channel at the same time?  Here's my example:

I have 3 issues:

  1. team_a; category_a; channel_a
  2. team_b; category_b; channel_b
  3. team_c; category_b; channel_a

How can I display a filter that will only show Teams of team_a, team_b and team_c without also showing the category_a, category_b, channel_a and channel_b labels?


Thanks in advance.

1 answer

1 accepted

0 votes
Answer accepted

The short answer is that you can't.  Jira doesn't have any reporting tools that misrepresent the data on an issue.

The best way to think of the way Jira works here is to split it into two parts. 

There is a search (filter) that gets a list of issues that match a question (like "labels = team" for example.  The search has nothing to say about what is done with it - it could be used by a board, a gadget, a report, a list (the issue navigator), export, bulk edit, or or or.  It really is just a list of issues.

Then there's the report or visualisation part - this displays the information on the issues returned.  Let's keep it simple and just look at the issue navigator.  It takes the list of issues from a search and displays a selection of fields on each one.

The important point here is that the issue navigator is not the filter, it's the display.

So when you have labels included in the selection of fields, it's going to show all of them.  It's not able to selectively drop the labels you don't want to see, it has no function for hiding data, because that would be misrepresenting the data on the issues.

I am not aware of any app that provides reporting that does that.

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