Filter the issue type in one column on a board

Наталья Медисова December 4, 2024

Hello collegues!

Please kindly help me to configure the board.
1. I have two different sources of issues on my board. They produce different types of issues.

The goal is to show in the column New (issue status New) only one type of issue so as:

  • type Story+status new do not show in the column New
  • type Enabler+status New to show in the column New

2. As a workaround would help limiting the number of shown issues (not WIP) in the column but you said it's impossible 

https://community.atlassian.com/t5/Jira-questions/On-a-KanBan-board-how-do-I-limit-the-number-of-issues-shown-in-a/qaq-p/1829969

Thanks, regards

3 answers

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Trudy Claspill
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December 4, 2024

Hello @Наталья Медисова 

For the type of board you are using, showing an issue in the Backlog or on the Board is based on the issue Status.

If the two issue types use the same status (New) you cannot make the New issues of one type show in the Backlog while the New issues of the other type show on the Board. 

If you want to use just a Board without a Backlog, you could hide the New Story issues from view using a Quick filter like this:

not (issueType = Story and Status = New)

 

Наталья Медисова December 4, 2024

Thanks Trudy, that's the best option for the task

Like Trudy Claspill likes this
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Dick
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December 4, 2024

Hi @Наталья Медисова , Welcome to the Atlassian Community.

What type of board are you using, Scrum or Kanban? Can you provide some background as to which statuses you've used for each board column? A picture of the Board configuration - Columns would clarify a lot. 

(Your use of Status New for column Backlog and having a column New as well, is adding to the confusion, so best get that out of the way first).

Kind regards,

Dick

Наталья Медисова December 4, 2024

Thanks for the reply Dick

It's Kanban, sorry for not mentioning earlier
Not sure the screenshot would help, it's in Russian) here it is though

Before:  All  issues in the status NEW hided from te board (in backlog)

Now: no issues in backlog, all issues in the status NEW are shown on the board

Required:

  • status NEW+type Story in backlog (not shown on the board)
  • status NEW+type Enabler in Column NEW Enablers (shown on the board)

 

kanban.jpg

I know that the easiest way is to change the workflow creating a new initial status for enablers instread of NEW, but I can't do it unfortunately

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Duc Thang TRAN
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December 4, 2024

Hello @Наталья Медисова 

Unfortunately, it's not possible to filter by a single column directly. However, I have two suggestions that, while not fully meeting your requirement, might help achieve a similar result:

  1. Quick Filter with JQL:
    Create a quick filter using JQL, for example:
    issuetype = Enabler
    When this quick filter is enabled, it will display only Enabler issues across all columns.

  2. Swimlane Configuration with JQL:
    Configure a swimlane using the same JQL query. This will organize the results horizontally, allowing you to expand and view only the Enabler issues within that swimlane.

Hope this help :)

Наталья Медисова December 4, 2024

No it doesnt unfortunately

Not the issue type matters but issue type+status

Thanks for the attempt though :)

Duc Thang TRAN
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December 4, 2024

@Наталья Медисова 

Based on your screenshot, it's normal that all tickets with the status "New" are showing on the board. This happens because the column to the left (Kanban Backlog) has no status mapped to it.

For your requirements, a simple solution would be to copy this board and then modify the scope for the two boards. 

  1. Board 1: Filter for issuetype = Enabler.
  2. Board 2: Filter for issuetype = Story.

After setting this up:

  • Map the "New" status to the Backlog column on board 2
  • On the other board, map the "New" status to the New Enabler column on board 1

Alternatively, if you need keeping on only 1 board, you could request the Product Admin to create a new status for Enabler (avoid confusion don't use the same status name ("New") across different issue types.

Наталья Медисова December 4, 2024

It doesn't comply with the requirements. Thanks for the help though

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