Filter subscriptions on Jira


I am on jira 5.0.7. I have subscribed myself to a filter. The issue is that the email which I get as a result of filter subscription only displays Key and Summary fields.

Is there a way I can get the email to display additional fields such as priority and reporter and created date and time?


6 answers

1 accepted

go to Manage Filters > My Filter and select Columns at the Action button (on the right) and add the fields you want

I am unable to do the same can you please help on this??

Make sure you select the "Filters" option after you click on the Columns drop-down.

Since I'm now on JIRA 6.2.7 I could change the columns in the email via following way: Issues > Manage filters > My > select <MyFilter> then in the Issue navigator I clicked Columns (use the Filter option) > I added a column then running the subscription I had the new column in the mail. So it is working for me.

Hi! I have the same problema but with a server version 6.0.3 and the answer don´t work in my case. Have any idea ?

I am on JIRA v6.2.4

And I am not able to customize the columns which I get via email subscription

Hi Dipesh Adlakha,

Were you able to handle this problem? Did you find any way to customize filter subscription emails on JIRA v6.2.4.



No such option under filters.

But Whatever I configure on my display filter for doing manual search I get same columns during automatic email. So I have modified my display filters which suits both my needs.

  1. Search for the query

2. Click column and choose what you want.



I did , it is working for webpage, But for email subscriptions, i got only few fields(Key,Status,Summary). Is there any settings to specify for email ?

as an admin, I deleted the filter and recreated them, so all the old subscriptions are gone.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,231 views 14 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot