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Filter Search results based on Jira issues submitted via email

Dwayne Oxford
Dwayne Oxford
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August 14, 2014

Is there a way to filter issues that have been submited via email? We have users that are submitting jira issues to our atlassian.netemail. The issue is automatically created in Jira. I would like to create a search fillter based on email submiitted jiras.

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Timothy
Timothy
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August 14, 2014

You could try this as I am not sure whether this will work on OnDemand. All issues coming from the mail handler should be created by a specific user. Then have a post function that sets a specific custom field if it is created by this user. Then you can do a JQL based on that.

Else, get off OnDemand and try these (https://confluence.atlassian.com/display/JIRA/Setting+Additional+Fields+for+Issues+Created+from+Email).

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