Filter/Search by external issue ID

Hey Guys,

I successfully migrate some issue data from our old bugtracker.

The origin issue id was mapped to "Issue ID" within the import process

and it looks like the old issue ID was saved to the new jira-issue correctly.

Till the users are adapted to the new glory jira, they want to search by their known (origin) issue ID. How ist this possible? When I open the "more Information" field within a filter and start to enter "external issue ID" the field appears in the dropdown, but I cannot select it. Additionally an error layer tells me that this field ist not applicable for current projekt (???).

Searching by the origin issue ID in the quick search at the top results in "no issues found".

Any help would be appreciated :)

Regards

Sven

1 answer

1 accepted

1 vote
Accepted answer

You would need to associate this field to your current project. Please check your field configuration (see here) and add your project to the context.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,691 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you