Figma and JIRA links

[Praveen basappa]

The figma links have disappeared which was attached to the JIRA Issues .

Even any new added ones dont show up. 

It shows design successfully added and then it disappears

My configuration with Figma is corrrect

[Klaidas Mackevičius · Accepted solution]

Have the same problem. We had to reattach every task with Figma links today... However, to prevent this bug, we decided to use "Web links" instead of attaching it as "Designs" 

[Marc - Devoteam · Accepted solution]

Hi @Praveen basappa 

I can't see any disruptions on Atlassian side relating to this.

https://status.atlassian.com/ 

You might need to see if there's something on the Figma side

[Klaidas Mackevičius]

Yeah, already talking with community in Figma, but didn't get a response from the support yet. Bug reported on both ends: 
https://forum.figma.com/report-a-problem-6/jira-widget-lost-all-designs-links-attached-to-tasks-36873?postid=150912#post150912

[Praveen basappa]

Hi Marc 

when I contacted figma they don’t know about it 

[Klaidas Mackevičius]

There's a high chance that's it's on the Jira's end as if you go to Ask a question you get this: 

[Marc - Devoteam]

Hi @Klaidas Mackevičius 

This issue is relating Confluence and Jira issue linking. This has nothing to do with Figma.

[Klaidas Mackevičius]

My predictions were right: 

https://jira-software.status.atlassian.com/incidents/gq93w4gfvy44