Field missing: Same Field Configuration, same screen scheme

[Alexis Raptarchis]

Hi, 

 this is slowly driving me mad... Here is the situation:

• Project A and Project B are sharing the same Field Configuration and the same Screen Scheme (neither of them is a "NextGen  Project").
• On Project A the field "Story Points" is visible.
• On Project B the field "Story Points" is not visible, even though it is configured under  "Issue Layout" on this Project. So the Project B is not oblivious to its existence.
• Updating the field configuration as Admin to add a previously unassociated field to the shared screen schema works. E.g. the new field is visible in both projects.

Project A is the older project, for which the schemas were set up, if that makes a difference.

What am I missing here? 

Kind Regards,

Alexis

[Nic Brough -Adaptavist- · Accepted solution]

If your projects have the same Field config scheme and Screen scheme, then the last reason a custom field such as Story points will go missing is that the field does not have a context for the project and/or issue type.

Go to admin -> issues -> custom fields and check for the contexts of story points.

[Alexis Raptarchis]

Thank you, that was it, the context for the project was missing. It is very confusing though that the custom field was listed in the "Configure Screen" of the affected project, even though the project context for that project was missing. 
 It really feels like there are way to many configuration matrixes affecting which fields are shown where tbh.