Field cannot be set although it IS on the appropriate screen

[Ronja Rehm]

Hi, 

I am having the problem that I can only set system fields (due date, summary, assignee,...) in Shary. 

I would like to set the field "gremium date", which is on "create issue screen" the screen in Jira. But in Shary I still get the message

com.atlassian.sal.api.net.ResponseException: Error communicating with Jira, {"errorMessages":[],"errors":{"gremium date":"Field 'gremium date' cannot be set. It is not on the appropriate screen, or unknown."}} 

The code in Shary is

{ 
"fields": 

{ 
"project": { "key": "BKB" }, 

"gremiumdate": "[entry.golivedate.jiraDate]",

 "issuetype": { "name": "Task" } 
}
 }

Can anyone help? Thanks a lot!

[Nic Brough -Adaptavist- · Accepted solution]

I don't think the field id in your code is correct - "gremium date" is not  system field, it's a custom field, so you should be using the key for that.

Go to your list of custom fields, find gremium date and hover over, or click, one of the edit/configure options.  You should see a url that contains "id=xxxxx", with the xxxxx being a five digit number something like 10047.  Instead of gremiumdate, use customfield_10047 in your code.

[Ronja Rehm]

Hey Nic, 

thanks a lot for your answer! I tried that and found 

,{"id":"customfield_16747","name":"Gremium Date","custom":true,"orderable":true,"navigable":true,"searchable":true,"clauseNames":["cf[16747]","Gremium Date"],"schema":{"type":"date","custom":"com.atlassian.jira.plugin.system.customfieldtypes:datepicker","customId":16747}}

so the new code is:

{ 
"fields": 

{ 
"project": { "key": "BKB" }, 

"customfield_16747": "[entry.golivedate.jiraDate]",

 "issuetype": { "name": "Task" } 
}
 }

but I still get the same error. Now it is 

com.atlassian.sal.api.net.ResponseException: Error communicating with Jira, {"errorMessages":[],"errors":{"customfield_16747":"Field 'customfield_16747' cannot be set. It is not on the appropriate screen, or unknown."}}

It is not possible that the ID of the customfield in the test environment is different is it? 

Because I usally use this link https://t-jira-consorsbank.is.echonet/rest/api/2/field to access the ID.

Thanks again

Ronja

[Nic Brough -Adaptavist-]

Yes, the id of a field is variable by system.  

Unless the test system is a direct database clone of the production system.

[Ronja Rehm]

Ah you are right! Now it works, thanks a lot