Field Required Validator - Option to select one or another value

Lillian Shibata-Salley May 10, 2019

1. I have 1 field with multiple values to pick from

2. Out of 5 options, 2 values are OK for the JIRA to move forward "Completed" or "Bypassed"

3. I'm using the field required validator to ensure that one of those values are selected before the JIRA can move forward.

How do I configure the Field Required Validator to determine whether "Completed" OR "Bypassed" is selected so it's validated?

One of the options when setting this up says: 

  • Option [A,B] would allow a selection of options: Option A, Option B or both.

So I tried numerous combinations "Completed,Bypassed"; "[Completed,Bypassed]"; "Completed, Bypassed", etc. and same error. I must be missing something simple...

Is there a workaround if that's not possible without having to pay for an add-on?



1 answer

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6 votes
Answer accepted
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 13, 2019

Hi Lillian,

I was a bit confused to start here.  The Field Required validator only checks to see if the field has a value of any kind.  In your description though, it looks like you're trying to use the Regular Expression Check validator instead.  

I think the regex validator can be used here, but I agree that the example posted there is confusing and misleading a bit.  That example would work for single Character matching like A or B in regex.  However for multicharacter matching, I think you'll need to use a value such as


In the validator.  This would match either or both values, but it would still reject any issues that try this transition and contain any other value for a multiselect field.  Try this.  Does this help?  Or are you also looking to validated the field if it contains either of the valid options and some other options?


Lillian Shibata-Salley May 14, 2019

Thanks Andy! I just tried with | and came back with an error: "It seems that you have tried to perform an illegal workflow operation."... any other suggestions?

Lillian Shibata-Salley May 14, 2019

No wait it worked!!!!! WOOHOO!!!! Sorry there was another validator and the JIRA was getting caught on that! This worked!!! Andy thanks SO much!!! Yay!! :D Much appreciated!!

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Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 15, 2019

Glad to hear that helped.

If this resolves your issue, please click the Accept Answer button.  This will help other users that might search this topic to find this solution a bit easier.


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Miguel Passanha
I'm New Here
I'm New Here
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April 15, 2022

So glad I found this. Thanks for the | tip

miguel_yoshida May 22, 2023

To complete your answer you have to use this format: 


there you go


Daniel McCollum April 11, 2024

If needing to compare a single value, use ^Completed$ or ^Bypassed$

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