Hi all,
Recently, I faced one problem when I want to create linked issue and it will pop up error message as screenshot. The field which was mentioned in error message is a Multi-Level Cascading Select field and I need to copy it to linked issue. Please help me to fix it. Thank you very much!
You have installed an app which provides a field. The app does not have a valid licence and the trial period has expired, but you are still trying to use it.
Go to Admin -> Custom Fields and look for all fields of type "multi level cascading select". Delete the fields. Then go to Admin -> Manage apps, and remove the app.
Or, if you want to carry on using it, go to Admin -> Manage apps, and follow the instructions for getting it licenced.
Probably related to this Multi-Level Cascading Select app from Sourcesense
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Hi @Italo Qualisoni [e-Core] and @Nic Brough -Adaptavist- ,
Sorry, I think my problem is how should I access Multi-Level Cascading Select field? Do you have any idea on this? Thanks for your help!
Kris
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You'll need to get a valid licence for it and install the key (under admin -> manage apps -> Multi-level-cascading-select).
Then it will start to work (or give you a different error to work with if your code is wrong). At the moment, you're calling a plugin that is not licenced, so it is refusing to work.
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