Export to Excel timing out

Hi Everyone,

why is a search export timing out in JIRA? Is there a limitation for the export? I mean nr. of issues.




2 answers

1 accepted

Accepted Answer
0 votes

The limit is generally set to 1000, but if you try to go over that, you get an immediate error, not a timeout.

How many issues are you exporting, how long do you get before it times out, and does the log file say anything about the export?

There are a number of different settings that you should look at.  I would look into the Database timeout settings first.  Then into any JIRA timeouts that you can set.  

If you are behind an web server proxy they have timeouts as well.  

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

22,377 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you