Export to Excel timing out

Hi Everyone,

why is a search export timing out in JIRA? Is there a limitation for the export? I mean nr. of issues.

 

Thanks,

Rumi

2 answers

1 accepted

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The limit is generally set to 1000, but if you try to go over that, you get an immediate error, not a timeout.

How many issues are you exporting, how long do you get before it times out, and does the log file say anything about the export?

This widget could not be displayed.

There are a number of different settings that you should look at.  I would look into the Database timeout settings first.  Then into any JIRA timeouts that you can set.  

If you are behind an web server proxy they have timeouts as well.  

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