Export Jira User List

What is the best method to export all JIRA users in the system? I want to produce a CSV (or similar).

Note this is the on demand version

6 answers

1 accepted

JIRA Command Line Interface getUserList will produced a csv file. For JIRA (as opposed to Confluence), it requires a group. You can usually use users for OnDemand unless you have made changes from the default behaviour.

Thanks Bob, i was hoping to be able to export from within the system as we have couple of Administrators that time to time would like to audit logins and make inactive users that have left.

With the Better Excel Plugin you can export all user information to a customizable Excel spreadsheet, post-process in Excel (if necessary) and then convert to CSV if that fits your use case better than an XLSX file.

The default Excel file will contain the following data for each user account:

  • User name (login name)
  • Full name (display name)
  • Email address
  • Status (Active / Inactive)
  • Directory in which the user account is managed
  • Groups in which the user is a member
  • Login count
  • Last login time and the number of days since then
  • Last failed login time
  • Current and total failed login count
  • Project roles: the list of project keys plus the user's roles in those, in a single searcheable, filterable cell. Ex: DROIDAPP: Developers, Users; IOSAPP: Developers, Users; WEB: Users;

See: http://www.midori-global.com/products/jira-better-excel-plugin/documentation/user-export




2 votes

You can not create user backups on the OnDemand platform yourself. Depending on your needs, this might be something we can assist you with if you create a support case at support.atlassian.com

There is always Jira REST API (https://docs.atlassian.com/jira/REST/latest/) and export data in a manner that fits you best.

here is an example how I did it:


http --auth username https://jira.url.org/rest/api/2/group/member\?groupname\=jira-users\&maxResults\=140 | jq '.values | .[]| .key' | tr -d '"' >> active_jira_user.txt



I would like to ask how you run this command? Thanks

@Rodolfo - I do it on the terminal (bash/zsh on Linux or Unix(MacOS)) but I guess it runs on Windows CMD as well.


* Jira Rest API

* httpie - a human curl

* jq - a parser for json on commandline

* tr - a bash command to remove '"'

I believe it works with postman as well.

I hope it helps

Cheers Lars

It's bizarre that you can't do a simple export from Administration for the User List displayed. I have added a request for this, please vote for it: https://jira.atlassian.com/browse/JRA-23783

I would have to agree.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 14, 2019 in Jira

Updates to jira.atlassian.com give you visibility into what's coming in Jira Server and Data Center

Hello, Community! My name is Gosia and I'm a Product Manager on Jira Server and Data Center here at Atlassian. Since 2002 when we launched our public issue tracker, jira.atlass...

733 views 1 15
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you