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Export Jira User List

Saadiq Patel Jul 11, 2013

What is the best method to export all JIRA users in the system? I want to produce a CSV (or similar).

Note this is the on demand version

6 answers

1 accepted

3 votes
Answer accepted

JIRA Command Line Interface getUserList will produced a csv file. For JIRA (as opposed to Confluence), it requires a group. You can usually use users for OnDemand unless you have made changes from the default behaviour.

Saadiq Patel Jul 14, 2013

Thanks Bob, i was hoping to be able to export from within the system as we have couple of Administrators that time to time would like to audit logins and make inactive users that have left.

3 votes
Ferenc Kiss [Midori] Jun 14, 2016

With the Better Excel Plugin you can export all user information to a customizable Excel spreadsheet, post-process in Excel (if necessary) and then convert to CSV if that fits your use case better than an XLSX file.

The default Excel file will contain the following data for each user account:

  • User name (login name)
  • Full name (display name)
  • Email address
  • Status (Active / Inactive)
  • Directory in which the user account is managed
  • Groups in which the user is a member
  • Login count
  • Last login time and the number of days since then
  • Last failed login time
  • Current and total failed login count
  • Project roles: the list of project keys plus the user's roles in those, in a single searcheable, filterable cell. Ex: DROIDAPP: Developers, Users; IOSAPP: Developers, Users; WEB: Users;





2 votes
Michael Nassette Atlassian Team Jul 11, 2013

You can not create user backups on the OnDemand platform yourself. Depending on your needs, this might be something we can assist you with if you create a support case at

2 votes
ITSupport Jun 04, 2014

There is always Jira REST API ( and export data in a manner that fits you best.

Lars Mählmann Oct 13, 2017

here is an example how I did it:


http --auth username\?groupname\=jira-users\&maxResults\=140 | jq '.values | .[]| .key' | tr -d '"' >> active_jira_user.txt


Rodolfo So Sep 23, 2018


I would like to ask how you run this command? Thanks

Lars Mählmann Sep 27, 2018

@Rodolfo - I do it on the terminal (bash/zsh on Linux or Unix(MacOS)) but I guess it runs on Windows CMD as well.


* Jira Rest API

* httpie - a human curl

* jq - a parser for json on commandline

* tr - a bash command to remove '"'

I believe it works with postman as well.

I hope it helps

Cheers Lars

1 vote
Manohar Venkataraman Dec 16, 2013

It's bizarre that you can't do a simple export from Administration for the User List displayed. I have added a request for this, please vote for it:

Kevin Mahoney I'm New Here Jan 16, 2019

I would have to agree.

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