Export Issue Not Working

[Ayse Barlas]

Hi, I'm unable to export issues from the Export Issues dropdown on the Jira Issues page, regardless of the browser I use. Is this a common issue? 

[nika gabadze]

Hi , if you are trying to export too many issue simultaneously  jira need some times for that , also if you tried to repeat this action more than 2 times you have to wait , because you are sending too many request and jira need some times to process your requests, also try to reduce number of issue,  and if it's not working ask jira or admin feature is restricted or not for other users 

[John Funk]

Hi Ayse - Welcome to the Atlassian Community!

Have tried doing an export from the Filters page? 

[Sarp Egemen]

Hi @Ayse Barlas ,

Are any other users able to export, but you can't, or is it a general problem?

Were you able to export before, and has it suddenly stopped working?

Lastly, what is the volume of issues you are trying to export?

[Ayse Barlas]

Hi @Sarp Egemen it's a general problem, I was able to export my open issues on a daily basis until about a week ago. I'm trying to export issues reported by me and one more user, with Status Open and In Progress if that helps.

[Nikola Perisic]

Welcome @Ayse Barlas 

In which format were you trying to export your issues?

[Ayse Barlas]

@Nikola Perisic Export CSV (my defaults) is the one I use. 

[Nikola Perisic]

@Ayse Barlas 

How many issues you were trying to export?

How many users are affected by this issue?

[Ayse Barlas]

@Nikola Perisic 20 issues.  I've tried with Status filtered to show only Open Issues, I've had three other users in different roles replicate the same steps with different filters on and it's failing to export as CSV.