Is it possible for me to export all the history of a ticket into an excel. Just like it is possible to export list of all tickets, I would like to see all the comments and actions on one particular issue
I don't think that this is possible in JIRA out-of-the-box. However, I have raised an improvement request for this here - JRA-38896
For now, I would recommend that you do the following on the feature request ticket :
Please note that the implementation of new features and improvement requests falls under Atlassian's Implementation of New Features Policy.
Our team developed the handy application for Cloud version of Jira - Issue History.
It allows analyze the history of all changes in two ways: online - at the site of Jira, using the capabilities of custom settings and off-line - working with exported data.
In case anyone is interested in the solution for JIRA Cloud, there's now plugin that exports history of changes to JIRA issues - Advanced Export.
Any custom or standard field can be exported with every change as a separate row to make it easy to analyse in spreadsheet or postprocess in any other way.
Full disclosure: I'm the author
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