Excluding comments results in excluding issues without any comment

[Steven Milburn]

I'm trying to create a filter which excludes issues with a particular comment. However, the filter is also excluding issues that have no comment at all.

Every attempt I've made to get around it has resulted in an error message stating that I cannot search for empty comments IE:

(comment !~ "PROJ1: IGNORE" OR comment ~ empty)

(comment !~ "PROJ1: IGNORE" OR comment ~ "")

NOT (comment ~ "PROJ1: IGNORE")

Is there any way to exclude issues with a comment match without requiring all issues to have some type of comment?

[Jobin Kuruvilla [Adaptavist]]

Use the JIRA toolkits plugin and add "No of comments" custom field. You can then include that in the search.

comment !~ "PROJ1: IGNORE" OR "Number of Comments" = 0