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Excel Add-in (Import data from Jira) Issues

Adam Owen
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January 14, 2025

Getting an error message when trying to import Jira data using the Excel add-in. The error message is "must set field "siteId" in request":

2025-01-14 10_31_48-Clipboard.png

2 answers

0 votes
Aron Gombas _Midori_
Community Champion
January 15, 2025

@Adam Owen "siteId" means that the Excel add-in should specify the Jira Cloud site it connects to. I think this is not something you as a user should enter anywhere, but the add-in should "just know".

Please try to connect the add-in to your Jira site again.

Lydia Kerr
Contributor
January 16, 2025

Hi There Aron,

I too am having the site id problem again - but none of my tricks are working to fix it. 
How do I re-connect the excel jira add-in to my jira site again?

I have tried logging out of excel completely.
I have tried opening a new worksheet and running a new query  (hoping I would get the screen that asks me to login and input the code) but that is not working

Any tips?
Thank you

Lydia Kerr
Contributor
January 16, 2025

found an answer on another thread that did work!
used the 'hamburger' menu on the Jira cloud for excel add-in 
and clicked connect another site - 
that led me to the number sign in page and I was able to re-authenticated!
yea!
Screenshot 2025-01-16 145016.png

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Ellen Ling
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March 20, 2025

Yeah!  It fixed my issue.  Thank you!

Like • Lydia Kerr likes this
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David Nickell
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January 14, 2025

I do not know about the add-in, but I recommend you use the REST API and power query.

I don't think I can attach the Excel file I use -- if you'd like it, leave a comment with your contact info and I can email it to you or I'll put it my website for you to go get (free of course).

All you should need to change is a few parameters (URL, API, and JQL):

In this screenshot you'll see I just ran this at Atlassian to get the issues created in the last 5 days

Excel2.png

Here are the parameters.   Your Auth parameter in the cloud install is "Basic" not "Bearer".  If you need assistance with that, let me know

 

excel1.png

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