Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Escalation Service throwing error: Error checking available actions could not load

I am trying to use the Escalation Service so that every minute, it takes tickets meeting a certain filter criteria and moves them to the status Done.  The filter is simple:  project=ABC AND issuetype = "Type" AND status = "Requested".  The error I'm getting is:  error checking available actions com.open.symphony.workflow.WorkflowException: Could not load condition.

I saw this post.  Do I need Jira Utilities Suite Add-on for this to work????

------

Sidenote:  My end goal is this:  When a user Creates an issue, and the Create Issue event fires in the workflow, I run a script, then I want to automatically move the issue to the status Done. I read that Jira won't automatically transition an issue without Jira Automation (is that correct?).  I also tried adding a post function to my workflow to Fast Track transition to Done, but that doesn't do it automatically either.  Help??

 

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you