Error when I try to import data directly from Click Up

[Caio Barbosa]

Dear,

I can't import data directly from Click Up. When I try to do that, the Jira report "It was not possible to map the data" and "It was not possible to map the data", and I can't do anything.

How can I fix that?

I can't import data directly from Click Up. When I try to do that, the Jira report "It was not possible to map the data", and I can't do anything.

[Marc - Devoteam]

HI @Caio Barbosa 

I see you are on free tier, it could be that there are limitations, I cloud not find them.

It could be that the number of lists is to big, can you try a smaller set of data?

ClickUp import times and rate limit

The time it takes to complete the import of your Lists to Jira will vary depending on your ClickUp plan. This is because ClickUp applies rate limits per token.

Also read this documentation, import-data-directly-from-clickup-into-jira-work-management