Error staring JIRA (Data center) in Cluster mode with Azure storage - Unable to start few plugins

Sureshbabu Sankarasubbu June 8, 2021

Unable to start JIRA service - Failure due to several plugin timesout/failure to load from shared home @ Azure Storage (file share).

Errors while loading:

JIRA-Bootstrap INFO [c.a.plugin.util.WaitUntil] Plugins that have yet to be enabled: (64): [com.atlassian.jira.jira-project-config-plugin.

Checked the DB table: SELECT * FROM pluginstate and there is no entry at all.

Azure Storage is mounted n all the nodes and able to access it, infact the install has created all the required file and folders on the share.

Also getting the timeout error as show below:

Spring DM Context Creation Timer ERROR [o.e.g.b.e.i.dependencies.startup.DependencyWaiterApplicationContextExecutor] Unable to create application context for [com.atlassian.troubleshooting.plugin-jira], unsatisfied dependencies: Dependency on [(&(objectClass=com.atlassian.applinks.api.ApplicationLinkService)(objectClass=com.atlassian.applinks.api.ApplicationLinkService))] (from bean [&applicationLinkService])

Other Errors from log:

2021-06-08 16:55:09,944-0500 JIRA-Bootstrap ERROR [c.a.jira.health.HealthChecks] We haven't been able to start all the required system plugins
2021-06-08 16:55:09,944-0500 JIRA-Bootstrap ERROR [c.a.jira.health.HealthChecks] We couldn't start the following plugins:
- Jira Projects Plugin (com.atlassian.jira.jira-projects-plugin)
- Atlassian Navigation Links Plugin (com.atlassian.plugins.atlassian-nav-links-plugin)
- Atlassian Jira - Plugins - Project Config Plugin (com.atlassian.jira.jira-project-config-plugin)
- Applinks - Plugin - Core (com.atlassian.applinks.applinks-plugin)
- Atlassian OAuth Service Provider Plugin (com.atlassian.oauth.serviceprovider)
- Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)
- Gadget Directory Plugin (com.atlassian.gadgets.directory)
- Atlassian Jira - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)
- Atlassian Jira - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin)
- Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)
- Atlassian REST - Module Types (com.atlassian.plugins.rest.atlassian-rest-module)
- Atlassian Jira - Plugins - REST Plugin (com.atlassian.jira.rest)
- Opensocial Plugin (com.atlassian.gadgets.opensocial)
- Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard)

All memory utilization is looking good. 

Same setup works well when i remove the server from the cluster and run it as stand alone.

Any help on this is appreciated.

 

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