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Error: "We couldn't save your changes" while tracking time in kanban board.

I created a issue, changed the description and tracked time without any problems. But if I try to track time again I get the following error:

 

We couldn't save your changes

Check your connection, then give it another try.

 

I can still click and open everything, but even after a relog it still doesn't work.

Not so great first experience with Jira so far.

2 answers

Hi @Alexander Weber 

Welcome to the community.

I see that you're having a bad experience with Jira but I can assure that it should not be a big deal.

It can be about anything, but the evil is in details. Have a look at application logs. See atlassian-jira.log file under INSTALLATION_FOLDER/logs directory.

There should be something related to this issue.

Sorry, I could not help lot, but this is very generic error message and it can depend on anything.

Best

Tuncay

I am getting the same error editing Time Spend or Time Remaining after the issues are created. The tasks being edited have no existing time tracking information recorded.

Jira cloud

Issue type Bug

The error has nothing to do with the connection, everything in Jira is working fine. It's specific to editing these properties.

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