Hi there,
When uploading attachments to an JIRA issue the error beneath pops up:
File "319332.pdf" was not uploadedJIRA could not attach the file as there was a missing token. Please try attaching the file again.
The error seems Edge browser related, as it do work in Internet Explorer, Chrome, FireFox.
Is this a known issue for Edge?
Hi Rik,
Does this happen for all users? If not can the operation be completed from another network/computer?
I have seen this in others browsers so I don't believe this is Edge related in particular rather network/proxy related. Here is what I would do:
Cheers,
Branden
Hi Branden,
I'm not sure that it happens for all users. Don't think they're that keen to use Edge
It did work on the same computer with IE.
File was a merely 1 Mb big, and the limition is set on 250 Mb.
I will try to reproduce the issue and create a HAR file.
Thanks!
Rik
Hello Rik,
We experienced a similar problem here with attachments, but noticed that it was in the ticket creation modal.
After we created the ticket without the attachment, we were able to successfully upload an attachment in the ticket view.
I know it isn't the same as a fix but could help as a workaround.
Byron
In my case it happened when a ticket had been opened for a long time on the browser so refreshing the page allowed me to upload the file successfully.
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