Error creating issue via REST API - could not find valid 'id'

[Peter Dittman]

Am writing a custom HTML form to create issues in JIRA via the REST API (rest/api/2/issue). One of the fields is a custom JIRA field with multiple options (single select), but I'm unable to create issues when I include that in the JSON. The error I'm receiving is "Could not find valid 'id' or 'value' in the Parent Option object. The JSON I'm supplying looks like:

{
  "fields": {
    "project": {
      "key": "PTP"
    },
    "customfield_10401": "my project request",
    "customfield_11700": "11610",
    "summary": "my project request",
    "description": "Compliance Program",
    "issuetype": {
      "name": "Epic"
    }
  }
}

where "customfield_11700" is the single select custom field. (customfield_10401 is "Epic Name").

The supplied id "11610" is a valid ID (known value) for the custom field - I retrieved it from the createmeta API.

I've tried to create an issue by supplying the 'ID' and the 'value' for the customfield_11700 with no success. I now the customfield_11700 is the offender because if I remove the 11700 field from the JSON, the issue is created successfully.

Any ideas on what I should try?

[Jobin Kuruvilla [Go2Group] · Accepted solution]

Try this:

"customfield_11700": { "value": "Compliance" }

Also see https://developer.atlassian.com/display/JIRADEV/JIRA+REST+API+Example+-+Create+Issue#JIRARESTAPIExample-CreateIssue-SelectList

[Jobin Kuruvilla [Go2Group]]

try passing the value and not the id. See examples here.

[Peter Dittman]

Jobin, thanks for the suggestion and the link, but no luck. I tried a number of variations in the JSON, but I conclude there's something special about single select fields. Here's what I tried:

1. JSON using 'value' for customfield (FAIL):

{
  "fields": 
    { "project": { "key": "PTP"  },
    "customfield_11700": "Compliance",    <---  using value
    "summary": "my project request",
    "description": "project description",
    "issuetype": { "name": "Epic" }
  }
}

2. JSON using 'id' for customfield (FAIL):

{
  "fields": 
    { "project": { "key": "PTP"  },
    "customfield_11700": "11610",    <---  using id
    "summary": "my project request",
    "description": "project description",
    "issuetype": { "name": "Epic" }
  }
}

3. JSON using sqaure brackets (as shown in the examples) (FAIL):

{
  "fields": 
    { "project": { "key": "PTP"  },
    "customfield_11700": ["Compliance"],  <--- using value in brackets
    "summary": "my project request",
    "description": "project description",
    "issuetype": { "name": "Epic" }
  }
}

But then, I tried to update a custom field of type text - and that SUCCEEDED:

{
  "fields": 
    { "project": { "key": "PTP"  },
    "customfield_10600": "Compliance",    <---  using text field
    "summary": "my project request",
    "description": "project description",
    "issuetype": { "name": "Epic" }
  }
}

SOOO, that's what gets me to the conclusion that the single/multiple selects are expecting something different.

thoughts?

-Peter

[At Th]

were you able to find a solution ? i am having the same problem

[JIRA_USER]

I have almost the same issue.

image2016-9-21 13:38:15.png

Now, when I try to create a bug using cURl, I get error message as

image2016-9-21 13:36:24.png

My jason script is

image2016-9-21 13:39:44.png

But if i do "ID" instead of value im good. its working fine. My requirement is that I should not use ID because if I use ID it will always create a bug only with that ID. So how would i be able to use value instead of ID. Please advice.

[Peter Dittman]

YES!!!! awesome!

thank you!

[Suresh Sakhare]

I am facing same problem in jsd server apis.

I setting custome field value using FieldID and InputFieldValue classes.

input fields working as expected but select field not working.

It shows above error.

for input field i do following things.

 FieldId fID = FieldId.withId("1");

fVlaue = FieldInputValue.withValue("asd");

for select customfield field i do following things.

 FieldId fID = FieldId.withId("2");

fVlaue = FieldInputValue.withValue(FieldInputValue.withValue("selectedoption");

please help where i am wrong.