Error connecting to database

1495181627(1).jpg

1 answer

0 votes

JIRA builds a connection string from the parameters you enter, and adds some stuff to it that you don't need to tell it.

I suspect that your password contains a character that needs escaping in that string, which breaks the string.

Try changing the password to something without any special characters in it - P3nGu!n for example.

Also, do NOT use root to connect to the database.  You should have a dedicated user with standard privileges on the database you're connecting to.  jira or jiradb are the usual names I use.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,831 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot