Error connecting to database - Login failed for user

Hello,

I am currently testing JIRA 6.3.9 to see if it could run in our environment. More precisely, I am trying to determine which MS SQL will be required: moving to a SQL2014 (with the DB at a lower compatibility level) or staying with a SQL2012.

I have been following the instructions given here: https://confluence.atlassian.com/display/JIRA/Connecting+JIRA+to+SQL+Server+2012.

However, every time I try to run the wizard, I get the message "Error connecting to database - Login failed for user 'jiradev'"

The SQL server is a separate VM but both VMs are domain-joined.

The user jiradev is an AD account. (AD integration for jira-users is supposedly the next step.)

Is using an AD useraccount an issue ? Should this user be local administrator on the server on which JIRA will be running ?

2 answers

Have you created the database and assigned it that jiradev user?

If so, can you connect directly to the database using that user (outside of the JIRA install)

Those are the first things to check. The install will require a valid user/password combination to connect to the database.

solved by using sql authentication instead of windows authentication 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

235 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you