I have tried to install JIRA a couple of times, so I think what has happened is that I didn't clean up a previous installation as well as I should have. I am getting this strange error message during the 'Set Up Application Properties' stage of the initial JIRA configuration.
Error adding service: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:ServiceConfig][cronExpression,null][name,Backup Service][time,43200000][id,10002][clazz,com.atlassian.jira.service.services.export.ExportService] (SQL Exception while executing the following:INSERT INTO public.serviceconfig (ID, delaytime, CLAZZ, servicename, CRON_EXPRESSION) VALUES (?, ?, ?, ?, ?) (ERROR: duplicate key value violates unique constraint "pk_serviceconfig" Detail: Key (id)=(10002) already exists.)).
Any idea what is going on and what I can do to fix this?
I am running this on Ubuntu 14.04.3 LTS with a postgresql backend database.
You have incorrect sequence value in sequence_value_item table.
Please check it using query:
select seq_id from sequence_value_item where seq_name="ServiceConfig"
If value returned by the query is greater than:
select max(id) from serviceconfig
you need to update seq_id sequence_value_item table for seq_name = "ServiceConfig"
to value greater than second query result.
Do not forget to backup your database before changing your data and please restart JIRA application after you post the changes.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG