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Error Timeout jira cloud

LUCCA ZANINI
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July 11, 2019

When i try to log on my jira Cloud AWS , the message "ERR_CONNECTION_TIMED_OUT" apears to me. 

 

How can i fix this? 

 

10 minutes ago i was using Jira normaly . 

 

Please, help me. 

1 answer

0 votes
Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 12, 2019

Hello Lucca,

Welcome to Atlassian community.

I was not able to find any in progress global issues in JIRA that could be causing the problem you mentioned right now.

That been said, can you please confirm if the problem still happening of you? If yes, please let us know the information below:

- Is the problem happening to other users as well?

- Are there any errors returned in the Javascript console of your browser?

- Is the problem happening in other browsers too or in incognito mode?

Regards,

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