Error: The JIRA Server was contacted but has returned an error response. We are unsure of the result

Fatimah June 15, 2021

 

Dears, 

We are getting error message while trying to assign person in create the task , 

you can see below the errors that appears 

- Why its appear and how can solve it ? 

 

error1.jpgerror2.png

1 answer

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Moses Thomas
Community Leader
Community Leader
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June 15, 2021

@Fatimah   

This could be caused by a third-party plugin. Try to find out the third party plugin that causing the issue by enabling  Safe Mode.Then disable the third party plugin that causing the issue. 

Kind regards,

Moses

Fatimah June 20, 2021

 

we have tried this solution  but the error still appears 

 

error3.PNG

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