Error 1053 when stopping Windows service

Hi All

I always get a windows error 1053 when I shut down the Atlassian JIRA service. This then means I have to manually kill the Tomcat service and the subsequently have to rebuild the felix cache on startup.

Looking online I found this article:

http://support.microsoft.com/kb/839174

Which suggests .NET 1.1 is required. However this is not supported on Windows 7 64Bit.

So...

1. Has anyone else come accross this problem?

2. How did you resolve it?

3. Does anyone have suggestions as to what might be causing this?

As ever...Many thanks

Nick

2 answers

Hi Nick, I see here that this message can also be related to the account associated to the windows service. Did you have the chance to change the user account? Also, have you tried to remove and reinstall the JIRA service?

Cheers

It may be related to the fact that jira shutdown takes too long. It could be caused by some 3rd party plugin. I would recomend disabling them and then testing again. If it helps, try enabling them one by one to pinpoint problematic one.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,418 views 15 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you