Error 1053 when stopping Windows service

Hi All

I always get a windows error 1053 when I shut down the Atlassian JIRA service. This then means I have to manually kill the Tomcat service and the subsequently have to rebuild the felix cache on startup.

Looking online I found this article:

http://support.microsoft.com/kb/839174

Which suggests .NET 1.1 is required. However this is not supported on Windows 7 64Bit.

So...

1. Has anyone else come accross this problem?

2. How did you resolve it?

3. Does anyone have suggestions as to what might be causing this?

As ever...Many thanks

Nick

2 answers

Hi Nick, I see here that this message can also be related to the account associated to the windows service. Did you have the chance to change the user account? Also, have you tried to remove and reinstall the JIRA service?

Cheers

It may be related to the fact that jira shutdown takes too long. It could be caused by some 3rd party plugin. I would recomend disabling them and then testing again. If it helps, try enabling them one by one to pinpoint problematic one.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

182 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you