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Epic panel not working

lorenzo98p October 13, 2024

Hello everyone, i'm trying to set up a personal jira project with a scrum board, i created the epic and assigned it as parent to the tasks, but when I go in backlog section, i can't see the epic panel, I tried to search this problem in this website, but I can't find a proper solution. What am i doing wrong?

 

 

Thanks

Screenshot 2024-10-13 172143.png

3 answers

3 votes
Carlos Garcia Navarro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 13, 2024

Hi @lorenzo98p ,

Welcome to the Community! You can turn the toggle on on the epic filter of the backlog, like shown in these images:

Screenshot 2024-10-13 at 10.09.05 AM.pngScreenshot 2024-10-13 at 10.09.13 AM.png

lorenzo98p October 16, 2024

Hi, I already toggled it...I posted a screenshot of the empty epic panel

lorenzo98p October 16, 2024

Screenshot 2024-10-16 182556.png

0 votes
lorenzo98p October 17, 2024

**UPDATE

I also tried to create another project, and the epic panel work without problems, could it be that in this project I moved tasks from another project, and that in someway broke Jira sprints and epics? 

0 votes
Sarp Egemen
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October 13, 2024

Hi @lorenzo98p 

Can you check the status of the epic? If it is done, then it won't appear on the panel.

lorenzo98p October 13, 2024

Hi,

thanks for the answer, the epic is in progress

Sarp Egemen
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 14, 2024

Hi @lorenzo98p 

Did you try @Carlos Garcia Navarro 's solution, or do you still need assistance?

Have a great day!

lorenzo98p October 15, 2024

I've already opened it, but there aren't epic inside it

Sarp Egemen
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 16, 2024

Hi @lorenzo98p,

Are the epics you are trying to view in the panel included in the board filter? The epic panel only shows epics that belong to the board filter.

lorenzo98p October 16, 2024

if you are referring to custom filters I've no filters in the board, otherwise where can I find the board filter?

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