Epic not showing in board panel

[Jonathan Creamer]

We accidentally marked epic as resolved, immediately set it back to TO DO, but it still will not show up in the Epics Panel now.

https://d.pr/i/uJiCy3

And the issue clearly shows up in the issues panel...

https://d.pr/i/AhwmWL

How can we make it re-appear in the main board's Epic Panel?

[Kian Stack Mumo Systems · Accepted solution]

Epics are typically only removed if the custom field "epic status" (distinct from issue status) is set to done. Can you see if that field has a value of "done" for the epic in question? If it does, try resetting it to "To Do".

[Jonathan Creamer]

Wow, that was... obvious...

Seems to have done the trick. I would sure love to know the reason why I had to enable that flag in my board settings before I could even fix it.

Thanks for the help!

[Simrat Kaur]

@Kian Stack Mumo Systems @Jonathan Creamer I am facing the same issue.
I can't see one of the epic under epics (Backlog page). But in the JQL query I can see it.