Epic detail page no longer lists tasks/stories in the Epic

Scott McNeely December 29, 2018

On the Epic detail page we are no longer seeing a list of the Tasks/Stories in the Epic.  We cannot find a setting that configures this nor does it seem like there is a way to enable/disable in the screens or screen configurations.  Thoughts?

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Scott McNeely January 7, 2019

I have successfully resolved this issue.

It turns out, the "Issues in this Epic" panel will only display if you are subscribed to Jira Software, it will not display if you subscribe to Jira Core on its own. Strange, but true.

 

So if this problem is happening for you, make sure you have activated Jira Software.

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Scott McNeely December 31, 2018

Deleting these, because I uploaded better screenshots above.

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Alexey Matveev
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December 30, 2018

Hello,

Could you make a screenshot where you can't see stories?

Scott McNeely December 31, 2018

Thanks Alexey, see my screenshot below.

Scott McNeely January 2, 2019

Hi Alexey, here's a more clear way to explain my problem.

 

Screenshot 1: All Issues view, yes, I can correctly see the "Issues in this Epic" panel. Epic MOAD-1 correctly shows task MOAD-2 as a related user story. 

Yes - All Issues epic view.jpg

 

However, when I click into the Epic itself, the "Issues in this epic" Panel disappears and I cannot see how to add it back. In the example below, MOAD-1 no longer displays the "Issues on this epic" view.

Screenshot 2:

No - Epic view screen.jpg

Alexey Matveev
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January 2, 2019

Add an issue to the Epic and you will see this panel

Scott McNeely January 3, 2019

Hi Alexey. 

There already are issues assigned to this Epic. The problem is that the "Issues in this Epic" panel only displays sometimes. 

For example, I see the panel correctly when I view "All Issues" (see screenshot 1 above): https://modernadventure.atlassian.net/projects/MOAD/issues/MOAD-5?filter=allissues&orderby=priority%20DESC

However, when I browse the Epic itself, the panel disappears (see screenshot 2): https://modernadventure.atlassian.net/browse/MOAD-5

For an unknown reason, the "/issues/" view correctly displays the Panel.

But the "/browse/" view is hiding the Panel.

Any thoughts? 

Nate Thelen
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January 4, 2019

I work with Scott... In addition, if you create a brand new Jira account it works as expected (and our account worked as expected initially but has since stopped working)

Alexey Matveev
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January 4, 2019

I just checked. I have the same issue like you. 

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