Ensure assignee is from a certain set of users

Hi, I'm new to jira. I'm trying to model our software development process.

I've got two states "Planning" and "In Development" and a transition I've called "Assign to Developer". What I'd like to achieve is to have the assignee set to one of our developers (a subset of all users) after the transition is complete.

I've been playing with groups, roles, transition conditions and validators and screens but can't seem to be able to do it.

 

Any advice please?

 

Regards David

3 answers

1 vote

The assignee selection list is controlled by the permission scheme - there's a line for "assignable user"

That is generalised, it allows for the assignable user at all points in the workflow.  If you want something like "all users assignable, but when the issue is in status "development", only allow it to go to developers", then you need to use "workflow properties" to control the permission.  (Note that this can be quite hard to get right, as the properties only apply to status and you probably want to do things like "assign during transition")

hi

I have a different approach. I don't know if it meets your requirements but it is a good one and we use it with one of our clients. you can create a pool of issues that are assigned to developers. you can achieve this by creating a user with a joint mail (like a mail group), adding all your developers to this mail group and assigning the issue to this user. after that, one of your developers can assign to her/himself.

if not, I recommend you use workflow properties but as Nic said, they are a little bit challenging.

Neat trick. I like it as it is simple.

Remember that this is effectively "group assignee" which JIRA doesn't support , and does not work well in real life (the assignee is always responsible, and if it's a dummy user or assigned to a group, you can pretty much guarantee the ball will be dropped with people in the group thinking someone else needs to do it)

Hey David!

I believe you can find the solution for your request through this old topic:

https://answers.atlassian.com/questions/321362/auto-assign-per-user-picker-field

I hope that helps!

Cheers, Rodrigo Silva.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

167 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you