Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Enforce users to add a reason when updating issues

Januka W
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 16, 2023

I am wondering about the possibility of enforcing to add a reason when updating issues. 


Example scenario: Let's say I have an Epic called "Update Python"

A product Manager called John (logged in) and senior dev Jane sit together to update the ticket description. When they hit save, I want to trigger a mandatory text box. In which they will type something like "I worked with Jane to update the estimates provided and also modified to list of features"

So anyone who opens the ticket has some time to read this Changelog and read through the reasons. 

1 answer

0 votes
Joe Pitt
Community Champion
October 16, 2023

First, this could get messy if you want a comment every time a ticket is update. This can't be done out of the box. Frankly, this is what comments are for. I suspect you will need scripting or a plug-in do do this, if it can be done. I suggest you start looking in the marketplace for a plug-in

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events