Emailing multiple incoming email handlers at the same time

Our instance has multiple incoming email handlers, which with their own Catch Email Address.

When a user emails more than one of these catch addresses at the same time, only one of the handlers creates an issue.

Is there a way for multiple incoming mail handlers to process the same email and create JIRA issues for each of their respective projects?

Example: Single incoming email with A and B on to line, so that...

- Handler A, creates issue in Project A

- Handler B, creates issue in Project B

Currently, only one of the handlers processes the email.

3 answers

1 accepted

Hi Vera - I haven't just yet. Though I may look into JEMH, which is one of the most popular email plugins... https://marketplace.atlassian.com/plugins/com.javahollic.jira.jemh-ui

If you come across any ideas, please let me know :)

Nope. But I slept about it for a night and I don t think we need it for now.

Hi Gregory,

Came along your question and I was wondering if you have found something for it?

Thank you

Did JEMH solve the problem?  I have this problem too.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,253 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot