Email only when filter is empty

I have a series of filters that are used to keep track of my teams open assignments. I know that I can create a subscription on these filters that emails me with the filter results, but what I sometimes struggle with is that the filter empties out of issues and I don't catch it which basically means that the person is not working on anything. If there a way I can create a filter that looks at a specific reporter and it emails me only when the filter empties?

2 answers

This widget could not be displayed.


Please try: reporter in (@...) and "yourcustomfield" is EMPTY

What do you mean by "yourcustomfield"? For example, here is one of my filters syntax:


status in (Open, "In Progress", Reopened, Resolved, "Coding complete", "Testing complete", Waiting, "Release Later") AND assignee in (tyler)


Right now, the filter returns no results because this user has nothing assigned to them. I do not wish to have the filter email me when he does have assignments, only when he does not have assignments. Does that make sense?

That option is available in the subscription itself - manage subscription and then see if you have 'Email this filter, even if there are no issues found' active

If you want the issues that are not assigned to tyler you should have "AND assignee not in (tyler)" or yout hole team "AND assignee not in (tyler,meghan,john)" or just "assignee is empty

This widget could not be displayed.

That didn't cut it. I'm not necessarily looking for issues not assigned to Tyler, just want Jira to tell me when Tyler clears his assignments. Seems like i just need to be more diligent at looking at his assignments filter. Thanks for trying!

Ok. Have you try a (kanban? board? With the right filter, the issues only appear if they have tyler as assignee.

Yes, I do use a Kanban board. It doesn't seem there is a way to make this work.

In your board settings, you have the 'Query Filter' and there you can have 'assignee = Tyler and status =! Done' ?

No, that filter won't do it. That would mean that Tyler would have to have something assigned to him in some fashion where I am looking for the inverse but only when he clears his assignments.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

143 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you