I have a series of filters that are used to keep track of my teams open assignments. I know that I can create a subscription on these filters that emails me with the filter results, but what I sometimes struggle with is that the filter empties out of issues and I don't catch it which basically means that the person is not working on anything. If there a way I can create a filter that looks at a specific reporter and it emails me only when the filter empties?
What do you mean by "yourcustomfield"? For example, here is one of my filters syntax:
status in (Open, "In Progress", Reopened, Resolved, "Coding complete", "Testing complete", Waiting, "Release Later") AND assignee in (tyler)
Right now, the filter returns no results because this user has nothing assigned to them. I do not wish to have the filter email me when he does have assignments, only when he does not have assignments. Does that make sense?
That option is available in the subscription itself - manage subscription and then see if you have 'Email this filter, even if there are no issues found' active
If you want the issues that are not assigned to tyler you should have "AND assignee not in (tyler)" or yout hole team "AND assignee not in (tyler,meghan,john)" or just "assignee is empty
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