Email notifications contain no issue content, and broken images

Patrick Sullivan
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December 4, 2024

I'm receiving email notifications from Jira that are not useful at all. I currently see content like the following in (gmail) messages: 

Screenshot 2024-12-04 at 2.26.22 PM.png

Any idea what may be preventing the actual content / issue context from loading?

Thanks!

2 answers

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Igor Medeiros - Modus Create
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December 11, 2024

Hi @Patrick Sullivan

Our app Notification Assistant for Jira is an alternative to managing notifications in Jira.

It allows you to fully customize your notification rules and templates, as well as providing ad hoc email sending from within Jira issues.

Feel free to reach out if you'd like to know more.

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Harshit Grover
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December 4, 2024

Hi @Patrick Sullivan ,

 

This looks intermittent however you should still check with Atlassian by raising a concern :

https://support.atlassian.com/contact/#/

 

Regards,

Harshit 

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