Email notification (when issue resolved triggered), shows a wrong status change

Description

We’ve created a new Script Listener that “Fires an event that can be picked up by a notification scheme, in order to send mail only under certain conditions”. The email is sent, but with the next problem:

Error: The email notification that arrives when the issue resolved is triggered, shows a wrong status change.

Example:

It should show “Status: <s>In Progress</s> Resolved”, instead of “Status: <s>Open</s> In Progress”.

On our Test Enviroment, happened the same thing, which was resolved with re-indexing (both types).

On Productive Environment, Indexing has been done, but this issue has not been fixed.

Info:

· Test: Jira 6.1

· Productive: Jira 5.2

· Script Listener: Groovy Runner Plugin.

Detailed explanation:

1. Workflow transition fires “Issue Resolved” event, as a post-function.

2. Script Listener fires another event, when a condition is True of the event of step 1.

Thanks!


1 answer

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